Systems Engineer · Leander, TX
Fifteen years in IT systems work, and just as many spent turning complicated things into lessons people actually finish. Both halves live here.
I've spent a decade and a half moving through IT — from fixing individual devices, to administrating systems for a hundred-plus person company, to supporting law firms that can't afford a single dropped ball.
Somewhere in the mix, the same instinct kept showing up: when something worked, I wanted to know if I could teach someone else to run it too. That instinct built training programs at the Better Business Bureau, took me to Chicago and Kenya to teach repair skills for iFixit, and now shapes how I write documentation, structure automation, and think about the next thing I want to build — whether it's a script or a story.
Built the cost-benefit case comparing existing SaaS/licensing spend against a consolidated Microsoft 365 rollout across 100+ users. The analysis became the migration.
Rolled out Apple Business Manager synced with Intune so new hardware provisioned itself — no manual imaging, no bottleneck at onboarding.
Replaced manual on/off-boarding steps with PowerShell, then rolled the process out organization-wide.
Long before "enablement" was a job title, I was building curricula. Some of it looked like training. Some of it looked like a game. All of it was the same problem: take something complicated and structure it so a room full of people can actually get through it.
Community device-repair education delivered in person in Chicago and Kenya, plus mentoring junior technicians as the escalation point for complex issues.
Structured, discussion-based lessons for an adult community group — researched and written from scratch, every week, for over a decade.
Multi-act mystery experiences with layered mechanics, real facilitator logistics, and a room full of people who have to actually solve it together.
Long-running, layered campaigns designed and run over years — world-building as systems design, one session at a time.
Nothing published yet — the first post is in progress. When it's ready, it'll live here: notes on automation, curriculum design, and the overlap between them.
Get a nudge when it's up →Based in Leander, TX — open to remote, or anything within about 45 minutes of Austin.